Privacy Policy

Welcome to Exeala!

When you use Exeala.in or its Services, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, what we do with it, and how we disclose, transfer, and store it. This is important; we hope you will take time to read it carefully. And remember, you can find controls to manage your information at “My Account”.

References in this Privacy Policy to “we”, “our” or “us” (or similar) are references to Exeala.in. References to the “Site” mean the websites bearing the URL Exeala.in, and Our apps (Android and iOS Apps).References to “user” or “you” (or similar) are references to you as an individual or legal entity as the case may be.

Personal Data and Information

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to:

• First Name and Last Name
• Email Address
• Age and Gender
• Phone Number
• Address, State, Province, ZIP/Postal code, City

We may also collect and process the following Information about you:

1. Information that you provide by filling in forms on our Platform, including information provided at the time of registering to use our Platform and other co- registrations (e.g. social media logins), subscribing to our Services, posting material or requesting further services;
2. the Information you provide when you enter a competition or promotion via our Platform, provide reviews, testimonials, or feedback on our Platform.
3. Information you provide us, or that we may collect from you, when you report a problem with our Platform.
4. a record of correspondence if you contact us.
5. general, aggregated, demographic and non-personal Information.
6. if you download or use our mobile application, we may have access to details about your location and your mobile device, including a unique identifier for your device.
7. details of transactions you carry out through our Platform and of the fulfilment of your orders.
8. details about your computer, including but not limited to your IP address, operating system and browser type, as well as information about your general internet usage (e.g. by using technology that stores information on or gains access to your device, such as cookies, tracking pixels, web beacons, etc., (together, “Cookies”));
9. any other Information we consider necessary to enhance your experience on the Platform.

Usage of Personal Data and Information

We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users’ demographics; to administer a contest, promotion, survey or other site feature; send you information we think you may find useful or which you have requested from us regarding your order, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of new products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time. We may pass your name and address on to the third-party logistics we are tied up with to fulfill your order.

Your phone number may be used for notifications regarding order status and announcements of latest deals and campaigns. Payments that you make through the Site will be processed by our Payment gateway provider. You must only submit to us or our Payment gateway provider or the Site, information which is accurate and not misleading, and you must keep it up to date and inform us of any changes.

Your actual order details stored with us for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are short to be dispatched and administer your personal information and any newsletter to which you may have subscribed.

You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for the misuse of passwords unless this misuse is our fault.

Information about our customers is an important part of our business. We share your Information only as described below:

1. All information contained by Exeala.in is treated as strictly confidential and we do not store, sell, share, rent or lease any debit/credit card details and personally identifiable information to any third parties.
2. We may be required from time to time to disclose users’ personal information to Governmental or law enforcing agencies or our regulators, but we will only do so under proper authority.
3. We also reserve the right to make use of the personal information in any investigation or judicial process relating to fraud on account of such transactions during the period Exeala.in retains such information.
4. We may also disclose personal information to enforce our policies, respond to claims that a posting or any other content violates other rights, or protects anyone’s rights, property or safety.
5. We may also share personal information with Corporate affiliates who help detect or prevent potentially illegal acts and provide joint services (Our corporate affiliates will market only to users who ask them to).
6. Service providers who help with our business operations. You understand that it is important that such businesses have access to the relevant Information to perform their functions. We will ensure that these businesses do not use your Information for any other purposes. 
7. In the event that we or substantially all of our assets are acquired, customer information will be one of the transferred assets.
8. Exeala cannot guarantee the security of any data that is disclosed online by the customer. If the customer provides personal information to any third-party websites that are linked to Exeala, the customer should contact those entities to know about their privacy policies and Exeala is not responsible for the personal information that customer provided to third parties.
9. The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

Retention of Your Personal Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Remove or modify stored Information

You can request to have your information provided to us; during any interaction; removed by clicking on the Contact Us button on this or the home page.

Please note that we may maintain information about an individual sales transaction to complete that transaction and for record keeping purposes.

User Policy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

If you have any concerns about your Information on the Platform, please contact us at “info@exeala.in” with a thorough description, and we will try to resolve it.

Cookies

Cookies enables us to recognize your browser and capture and remember certain information to enhance your experience and interaction with our platform. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

• Help remember and process the items in the shopping cart.
• Understand and save user’s preferences for future visits.
• Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled, and it will turn off some of the features that make your site experience more efficient and some of our services will not function properly.

Service Providers

We employ third party companies and individuals to facilitate our Website (“Service Providers”), to provide our Website on our behalf, to perform Website-related services or to assist us in analyzing how our Website is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

• Analytics
  • Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.in/intl/en/policies/privacy/

• Payments processors
  • We provide paid products and/or services on our Website. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us.